airline cargo assistant

Job Description

Basic Function:

• Ensure smooth handling of cargo throughout Cargo Operations (Landside and Airside) by performing

• Multi-skilled role while utilising the resources provided effectively. Tasks required to perform cargo handling include, but are not limited to, documentation, customer service, acceptance, delivery, breakdown, build up, equipment operation and transport.

Work Performed:

• Direct and assist the team of Porters and Equipment Operators as required in cargo handling e.g., build- up and breakdown, acceptance and delivery, and documentation of cargo, courier and mail, in accordance with the requirements of the principals whilst complying with published performance standards.

• Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in service standards.

• Inspect, validate against relevant documentation and count goods at every point of delivery, acceptance, breakdown and build-up ensuring that goods conform to relevant criteria and that they are dispatched /stored in accordance with standard work procedures and requirements.

• Perform manual and automated data input. Ensure data updates into relevant cargo systems are done accurately, are verified and completed within time standards.

• Liaise with government authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure the smooth movement of all cargo, courier and mail.

• Ensure at all times that the handling of all special cargo (dangerous goods, live animals, valuable goods etc.) fully complies with the current edition of the IATA manuals and are loaded in accordance with the same.

• Ensure that safety and security procedures are complied with at all times while handling cargo.

• Perform the process of acceptance, delivery, build up and breakdown of cargo consignments. Operate equipment as required (such as tow tractors/pick up/ forklifts etc.) for movement of loads. Manually loading/unloading cargo from the ULDS/ Aircraft /trucks as appropriate.

The Cargo Assistant manages air cargo operations such as handling of incoming and outgoing cargo and verifies that the import and export documents meet standards. He/She transfers cargo within the warehouses, including storing and stowing hazardous goods in designated cargo areas. He/She ensures all safety and security standards are followed.

He/She is physically strong to lift heavy packages and holds a valid driving licence to operate technical equipment. He/She works outdoors under all weather conditions, including shifts to accommodate round-the-clock flight arrivals and departures. He/She must have good communication skills.

      Tasks

• Check incoming shipments and outgoing cargo against import and export documents.

• Ensure cargo is fit for shipment and meets standards.

• Follow height, weight and special handling requirements when stacking, moving and arranging items on pallets according to storage plans.

• Identify and report breaches of safety and security standards.

• Identify breaches of Standard Operating Procedures (SOPs) involving transfer of hazardous materials or dangerous goods.

• Interpret and follow safety and security standards.

• Perform assembly and disassembly of Unit Load Devices (ULDs).

• Process shipments in accordance with established weights and volumes.

• Screen cargo for hazardous materials and goods.

• Store cargo in warehouses according to storage plans and cargo requirements.

• Stow hazardous materials and goods in the designated warehouses.

• Transfer and move cargo within the warehouses.

• Weigh ULDs for the development of cargo load plans.